We are totally obsessed about securing your privacy and confidentiality. We have built a state-of-the-art technology, operation, and infrastructure with one thing in mind: protecting your privacy and safeguarding the information you provide. Our privacy and confidentiality standards are by far more advanced than what is required by law or regulations, so you can feel safe and comfortable.
- Everything you tell your counselor is protected by strict federal and state laws.
- We don’t cooperate or work with any insurance companies or employers, so nothing needs to be shared, reported or filed with them.
- You can always click the “Shred” button next to each message that you’ve sent so it will no longer show in your account.
- All the messages between you and your counselor are secured and encrypted by banking-grade 256-bit encryption.
- Our servers are hosted in an “A Grade” facility, ensuring the best-in-class security and protection.
- Our browsing encryption system (SSL) follows modern best practices, providing world class online security and encryption.
- Our databases are encrypted and scrambled so they essentially become useless in the very unlikely event that they are being stolen or inappropriately used.
If you wish for any of your information or records to be released to a third party, please let your counselor know. Your counselor will send you an authorization form that you will need to fill and sign before your information can be released.
